Dear Muhammad,
We're sorry to hear about the stain on your UAG Civilian case for Samsung Galaxy S24 Ultra. We understand this can be frustrating.
To address this, we recommend trying to remove the stain using an alcohol swap. If this does not work, you may also try using a mild soap. Sometimes, materials can show signs of wear and tear over time, but we want to ensure you're satisfied with your purchase.
If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your feedback and hope to resolve this matter to your satisfaction.
Best regards,
Forexengineer Customer Service