Shipping policy

Processing & Shipping Times

At Forexengineer, most orders ship from our warehouse within 24 hours after payment is received, subject to stock availability.

Worldwide Shipping Coverage

We ship to 220+ countries and territories worldwide. You can verify if we ship to your country by checking the country list at the footer of our website.

List of Countries for Shipments

Note: Additional countries are added regularly. If your country is not currently listed, please contact us via chat and our operations team will arrange shipment to your location.

International Shipping - Duties and Taxes

All international orders are shipped under Delivered At Place (DAP) terms, also known as Delivered Duty Unpaid (DDU).

What This Means for You:

✅ Our Responsibility:
We handle shipping your order safely to your destination address.
⚠️ Your Responsibility:
You are responsible for paying all import duties, taxes, customs fees, and brokerage charges when your package arrives in your country.

Important Details:

  • Customs fees are NOT included in your order total or shipping cost
  • Payment is made directly to the shipping carrier or customs authority upon delivery
  • Fee amounts vary by country and are determined by your local customs office based on the declared value
  • These charges are beyond our control and are set by your country's customs regulations
⚠️ Critical Notice:
Please be prepared to pay customs fees to receive your package. If you refuse to pay customs fees, the package may be returned to us, and you will be responsible for the original shipping costs with no refund issued.

Questions about duties and taxes?
For estimated customs costs for your country, please contact your local customs office before placing your order.

This policy is part of our main Terms and Conditions, which you can review here.