Terms & Conditions and Policies V2

Customer Satisfaction

At Forexengineer Store (Forexengineer.com.my), customer satisfaction is our priority. We are committed to standing behind the quality of our products and ensuring your satisfaction with every purchase. Our dedicated team believes in working collaboratively with our customers to make every transaction a positive experience. Prior to shipment, each product undergoes meticulous inspection to ensure its quality. In the rare event that you receive a faulty item, please reach out to our team via this link: Contact Us > Select section: "Have an issue with your order at Forexengineer?"

Return, Exchanges & Warranty Claim

This policies you can access here.


This policies you can access here.

Warranty Guidelines

    This guidelines you can access here.


    At Forexengineer, protecting your personal information is a priority. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name, and address, ensuring that only Forexengineer is able to decode your information. You can verify the security of your connection in the checkout area by looking at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information is secure.


    If you have any questions or comments regarding your orders at Forexengineer, you can reach our team through this link > Select section: "Have an issue with your order at Forexengineer?" OR select the respective departments to quickly resolve your issue.


    Ordering online from the Forexengineer Store is simple and easy! Just look for the items you wish to purchase and click the “BUY” button, then fill in all the delivery details. Each time you add an item, you'll be able to view the entire contents of your cart along with the total amount purchased so far. You can also see which items are in stock and which items are sold out. When you're ready to checkout, click the checkout button and proceed to the secure checkout area.


    We are currently delivering orders to most countries. Feel free to find us on the Contact Us page for further information. For warranty on International's order, you may check "Return, Exchanges & Warranty Claim" section.


    All prices are in Ringgit Malaysia (MYR) and are subject to change without notice. We currently accept instant online transfers from major banks in Malaysia, including Maybank2u, CimbClicks, RHBonline, ALLIANCE Bank, and Hong Leong Bank. You will be redirected to your preferred payment channel when you proceed to check out.

    Customers purchasing from a country outside Malaysia may incur relevant import duties and taxes, which are to be paid by the buyer. Import duty or tax costs will be invoiced to you directly from the courier agent. We recommend contacting your local customs authority to determine a landed cost price prior to completing your purchase. If you need assistance in advance on this, please contact our customer support team.


    We have made every effort to display the colors of the products shown on this website as accurately as possible. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.


    For online orders, most orders ship from our warehouse within 24 hours after payment is received, depending on stock availability.


    This website is operated by Forexengineer. Your use of this website is governed by our terms and conditions. Please take a few minutes to review these terms and conditions as your use of the Forexengineer website constitutes your agreement to follow and be bound by these rules.


    All content on this website, including images, illustrations, graphics, audio clips, video clips, and text, is the exclusive property of Forexengineer Store and is protected by copyright and other intellectual property laws. The content of this website is intended solely for personal and non-commercial use.


    We welcome your comments and feedback regarding the Forexengineer Store website. Any comments, feedback, notes, messages, ideas, suggestions, or other communications sent to Forexengineer Store shall become the exclusive property of Forexengineer Store.


    This site and all contents are provided on an "as is" basis without warranties of any kind, either express or implied. Forexengineer Store shall not be liable for any damages related to your use of this site.


    You agree to defend, indemnify, and hold Forexengineer Store harmless from and against any and all claims, damages, costs, and expenses arising from or related to your use of the site.

    Happy shopping with Forexengineer!