Dear KinHung W.,
Thank you for your feedback regarding the Otterbox Defender Series case for iPhone 8/7. We're sorry to hear about the issue you're experiencing with the plastic divider.
The Otterbox Defender Series comes with a 1-year warranty, and we'd like to offer you a replacement for your case. Please contact us directly so we can arrange for a warranty replacement for you. We're committed to ensuring your satisfaction with our products.
Otterbox is known for its durable and high-quality cases, and we're confident that the replacement will meet your expectations. Thank you for your understanding, and we look forward to resolving this matter for you.
Best regards,
Forexengineer Customer Service