Puas hati pakai casing ni. Memang terbaik👍🏻
Good quality and offer high protection
Kualiti sangat bagus
they help with every discount. nice
I got my case for my new s26 ultra and absolutely love it so much thank you
Forexengineer RMA & Warranty Center | Fast Product Returns & Support
RMA & Warranty
Center.
Swift solutions for a seamless experience. We're here to help with returns and warranty requests.
How to Submit Your Request
All RMA or warranty requests must be submitted via our official email channel to ensure proper documentation and efficient processing.
📧 Official RMA Email
fxwarranty100@gmail.comWhat to Include in Your Email
To process your request quickly, please provide the following information:
- Full Name
- Order ID
- Phone Number
- Platform Used for Purchase (Website, Shopee, TikTok, etc.)
- Issue Details with clear images or videos of the product issue
💡 Note: Incomplete information may delay the processing of your request.
Important Guidelines
- Ensure your email includes clear details and supporting documentation
- Emails with incomplete or unclear information may not be processed
- All requests must be sent to the official email address
- Requests sent through personal channels (WhatsApp, direct messages) are not valid
⚠️ Important Notice:
RMA or warranty requests sent through unofficial channels such as WhatsApp to sales representatives, operations staff, or other team members will not be processed. Using unofficial channels may result in significant delays.
💼 Why Email?
Email ensures effective communication, accurate record-keeping, and maintains proper documentation throughout the entire RMA process. This allows us to provide you with prompt responses and better service.
Warranty Information
The warranty duration varies by product. To check the warranty coverage for your specific product, refer to the warranty information displayed on the product page:
🛠 No Warranty Information Listed?
If warranty information is unavailable for a product, it means no warranty is provided for that item. If warranty coverage is essential for your purchase, we strongly advise you to chat with us before completing your order to avoid any misunderstandings.
📋 Documentation Priority: In case of discrepancies between product documentation and any communications via WhatsApp, website chat, or platform chat, the product listing documentation will serve as the primary reference.
Still Have Questions?
Our support team is here to help. Providing complete details helps us serve you faster.
💬 Live Chat Support
Click the chat icon at the bottom right of the page (Live Chat) if you're on a PC or laptop, or use the chat bubble if you're on mobile or tablet.